Privacy and Data Protection at Mark Pro

At Mark Pro, we value the privacy and security of our website visitors and customers immensely. This policy elucidates the manner in which we collect, utilise, and safeguard the personal information you provide through our website. By using our website, you are consenting to the terms outlined in this policy.

Information Collection and Utilisation

We gather personal information you voluntarily provide when you fill out a contact form or subscribe to our newsletter. This may encompass your name, email address, phone number, and other pertinent details concerning your inquiry or subscription.

Moreover, we collect non-personal information regarding your website usage via cookies and other tracking technologies. This data may include your IP address, browser type, operating system, and technical specifics.

The information collected assists us in responding to your enquiries, dispatching newsletters or marketing communications, and enhancing our website and services. We also utilise Google Analytics and Google Tag Manager to analyse website traffic and user behaviour, which may collect and process data about your use of our website, including your IP address.

Cookie Policy

We employ cookies to improve your browsing experience, analyse site traffic, and understand where our audience is coming from. You have the option to disable cookies through your browser settings, though this may affect your experience on our site.

Data Protection and Security

Appropriate measures are taken to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, thus we cannot assure the security of any information you provide to us.

GDPR Compliance

If you are a resident of the European Union, you possess the right to request access to, correction of, or deletion of your personal information, subject to certain limitations. For any queries or to exercise any of these rights regarding our privacy policy, please contact us at info@markpro.uk.

Data Storage

Kindly note, we do not store any personal information on our website. The personal information provided through our website is securely stored on our internal systems and may be stored in our customer relationship management software. We employ a third-party marketing platform called SendGrid for dispatching marketing communications. By subscribing to our newsletter, you consent to us storing your personal information on SendGrid for marketing purposes. You may unsubscribe from our newsletter at any time by sending an email to marketing@markpro.uk with the subject line “Unsubscribe”.

Third-Party Information Sharing

We do not sell or share your information with third parties for their marketing purposes.

Amendments to this Policy

We reserve the right to update or modify this policy at any time without prior notice. Any alterations will be effective immediately upon posting the revised policy on our website.